Refund Policy

At Kayaroots, we take great care in crafting our products with natural, high-quality ingredients. Due to the personal nature of beauty and wellness items, and for hygiene and  safety reasons, all sales are final.

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This means we do not accept returns or offer refunds once a product has been purchased. We strongly encourage our customers to review product descriptions, ingredient lists, and usage instructions carefully before placing an order. If you have any questions about a product prior to purchase, please feel free to contact us at Kayaroots0@gmail.com— we are happy to help guide you in selecting the best products for your needs.

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In the rare event that your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. We will gladly review the issue and arrange a replacement or store credit where appropriate.

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Your satisfaction is important to us, and while we cannot offer returns or refunds, we are always here to support you with product guidance, recommendations, and customer care.